Parimatch hotline: to contact customers

Parimatch is a bookmaker, which deals mainly with sports betting, although there are other areas - betting, cybersports and so on. For users who have any problems, there is Parimatch support, which is designed to solve these problems.

Parimatch hotline is completely free, but if for some reason you are not satisfied with the call, you can choose other ways of contact: there is a choice of chat on the website and requests in the personal cabinet. The chat on https://parimatch-betting24.in/support is available by clicking on the appropriate icon at the bottom right, the chat itself consists of a live chat with an operator and a knowledge base. If you have a non-urgent question, you can search the knowledge base - simply type a keyword in the appropriate field, and the algorithm will offer you a few most relevant questions to choose from. If you have an urgent question, click on "Call an operator" and you'll be connected to a live person, to whom you'll ask your question.

To contact support in your personal cabinet, click on "New Request" and select the appropriate type of request from the drop-down menu. Then write down your question and describe your problem - you will get an answer.

What questions will the specialists be able to help with?

The Parimatch hotline number is for issues with the website, documenting errors and accepting bets. If you need to make a bet - call the hotline and call the operator, then tell him your account number and what you want to bet. The minimum bet amount through the hotline is $7. If you have any questions about the site or you find a mistake - call and ask/explain, you will be consulted.

What questions support will not be able to help you with

Parimatch support will not advise you on what is better to bet, will not advise you on dubious betting algorithms (and betting algorithms in general), will not refund your money for a lost bet. Support deals exclusively with support issues, betting is your personal problem, which the call center operator will not solve for you.

Response time and competence of specialists

The hotline is almost always free, if you open a chat with an operator on the site - you will be answered within 5 minutes. The slowest working ticket in the personal cabinet - you will get an answer within a day. In general, the quality of support for Parimatch is good; the operators quickly solve the problems related to the website and quickly accept bets. Occasionally you may come across a dismissive attitude or rudeness, as the operators of the bookmaker's call center have a very nervous job, and employees have "bad days". But usually the rudeness of the operator is a response to the rudeness of the caller, so if you are polite and call for business, the dialogue will go without any problems.